E-commerce

local store has a better chance at becoming a brand than you think.

This tool can significantly help you reduce founder burnout.

Bankruptcy

+ 0 %
up since 2022.

Borrowing

+ 0 %
in comparison to 1H of 2022 .

Average ecommerce company saves 20-30% on costs by outsourcing to a BPO company. With Global Ecommerce BPO market expected to grow to $200 billion by 2027.

Driving Customer-Centricity in E-commerce: Upskilling to help employees understand customers

Customer centricity is a phenomenon to be mastered, this requires specialized business model that can afford to: deliver personalized customer experiences through resolving consumer issues, and meaningful interaction, establish convenience and trust by targeted focus and safeguarding consumer interest. All of this calls for adaptive and cost effective personals that can deliver timely updates, resolve problems, provide feedback and create seamless flow of information for superior experience.

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Service portfolio

OVERVIEW

The retail and commercial situation has been radically altered by digital technologies, which have influenced the ways in which companies interact with and transact with their customers. Consumers now have more power than ever to influence business strategies, making the use of traditional marketing channels obsolete largely in part to the rise of social media, mobile apps, and e-commerce platforms. Developing a solid e-commerce strategy in the face of accelerating technology adoption and shifting consumer behavior can be difficult.

The need for a unified omnichannel experience was recently highlighted by the fact that 82% of customers check online for product availability before visiting a shop. Inconsistent experiences between digital and physical channels can cause customers to abandon their purchases. This era of informed consumers has increased the need for a comprehensive omni-channel strategy.

However, there are challenges along the way of online shopping. As a result of their sense of urgency, many new businesses make mistakes that prevent them from expanding sustainably. The struggle is starkly illustrated by the fact that just 24% of enterprises started in the last decade have grown to be economically significant.

Pragmatic Core illuminates e-commerce challenges, helping organizations of all sizes overcome them. We focus on avoiding fundamental mistakes and ensuring that strategy and execution work together.

Investing with purpose: we show companies how to avoid the underinvestment trap by better allocating their resources. A successful online storefront strategy will allocate resources in a way that promotes expansion rather than short-term profit maximization.

Finding Your Way in the Tech World: We help companies avoid the trap of a haphazard technology stack by developing designs that are designed with growth in mind. Growth is supported by the correct technology, architecture, and content, which helps to cultivate a community with shared values.

Synchronized Focus: Pragmatic Core ensures focal coherence by acting as a unifying factor between sales, operations, and technology. By breaking down barriers, we can coordinate our efforts to strengthen stock levels, improve customer service, and provide more streamlined channel management.

Understanding Economics: Pragmatic Core helps companies make sense of the financial implications of digital commerce. By revealing the fundamental economics that underpin consumer happiness and corporate goals, we put to rest the widespread belief that success can be achieved in the short term alone.

Pragmatic Core is a trusted partner in the e-commerce challenge, helping businesses improve operational efficiency, service quality, and customer retention.

Our Insights

Building Brand Awareness on a Budget: Innovative Marketing Solutions for SMEs in E-commerce

Brand awareness is all about building thought provoking ideation, focusing on perception and delivering unique experience. From a pool of micro and macro elements we discuss 10 problems you middle management needs to focus upon, that may be the obstacle to your brand success.